What this notice covers

This notice explains the information contexts involved in using dentalclinicthailand.com. The website publishes general information about dental travel and links to Doctor Bangkok for referral enquiries. Reading a public page, opening an external link and sending a message to another organisation are separate activities. They may involve different information and different people or systems handling it. This notice should be read alongside any privacy information supplied by the organisation you contact.

The public website does not provide a patient account, appointment submission form, payment checkout or medical-record upload service. You do not need to supply your name, telephone number or health history to read the guides. If you choose to contact Doctor Bangkok or a dental clinic, ask that recipient about its handling of your enquiry and records. This website notice is not a replacement for a treating clinic’s privacy information.

Information associated with visiting a page

Like other hosted websites, the service delivering these pages may record ordinary technical request information. This can include the requested address, time of access, IP address, browser details, connection information and errors. Such records relate to delivering pages, maintaining the service and investigating technical or security problems. Visiting a dental information page should not be confused with submitting a clinical history or becoming a patient.

The website does not ask you to put personal information into a page address. Avoid adding your name, passport number, medical details or other private content to a URL when sharing a link. If you report a technical problem, a page address and a brief description are usually a better starting point than a screenshot containing messages, account details or other unrelated information.

Search and enquiry controls on this website

The guide search filters the guide titles and descriptions already displayed in your browser. It does not require an account or ask for a medical question to be submitted. Use ordinary topic words, such as costs, implants or aftercare. There is no need to enter identifying information or a detailed description of a health condition into that search field.

The enquiry selector changes the general wording attached to a WhatsApp link. Choosing an option does not send a message through this website. The prepared text is generic and contains no information you have typed into a patient form, because no such form is provided. Opening WhatsApp is a separate action; review the intended recipient and the message before deciding whether to send it.

When you use WhatsApp

A WhatsApp link opens an external service. If you send a message, the recipient receives the content you choose to share, together with information available through your WhatsApp account and settings. WhatsApp’s own privacy terms apply to its service. Business messaging may also involve the recipient’s own systems and staff, so ask the recipient who can access the conversation and how it is handled.

The linked destination is Doctor Bangkok’s public number, +66 95 073 5550. This site does not describe or guarantee Doctor Bangkok’s internal retention periods, access arrangements or onward sharing practices. Review WhatsApp’s privacy policy and request the recipient’s relevant notice before sharing sensitive documents. You can continue reading the website without using WhatsApp.

Medical records and information about other people

Begin an enquiry with general context, such as the question you want to explore and approximate travel plans. Do not send an entire medical history, passport scan or payment details simply to ask about a referral. If a clinician or clinic later needs information, ask which specific items are relevant, why they are required, who will receive them and which method should be used. Keep copies of the records you choose to share.

If you are helping another person, explain your role without immediately forwarding their private messages or documents. Obtain their permission where appropriate, and let the intended recipient explain its process for representation and consent. This is especially important when several family members or organisations are involved: a conversation with one recipient should not be assumed to authorise unrestricted sharing with everyone else.

External sources and clinic websites

Source links take you to websites run by other organisations, including health agencies, professional bodies and public registers. Those sites have their own technical services, privacy notices and user controls. A link is provided to help you find information; it does not mean this website controls the destination’s practices or has arranged access to any information you submit there.

Check that you are on the intended website before entering details. A public dentist register, a clinic booking page and a messaging service serve different purposes. If an external site requests information that seems unnecessary for your question, pause and ask that site about the request. Returning to this website does not automatically remove information already provided elsewhere.

Retention, access and correction questions

Different records may be held by different recipients. Website technical logs, a WhatsApp conversation and a dental clinic’s clinical record are not one combined file controlled through this page. A single retention period cannot be stated here for every external service. Ask the organisation holding the relevant information how long it keeps that information, what applies to backups and whether any legal or professional obligations affect its response.

For a question about this website, use the contact route and identify it as a website privacy enquiry. Describe the type of information or page involved without sending extra sensitive documents. If your request concerns a WhatsApp account or a clinic’s records, address it to that service or clinic as well. Any steps needed to establish identity should be proportionate to the request and explained by the recipient; this page does not promise an automatic deletion deadline.

Your device, preferences and future changes

You can use browser controls to inspect or remove stored website data and manage permissions. Your browser, messaging application and device may offer separate settings, so changing one does not necessarily change the others. Take care on shared devices: avoid leaving a private conversation open, and consider whether notifications or downloaded documents could be seen by another person. No online service should be treated as a reason to share more information than is needed.

This notice describes the website’s published enquiry approach at the information update date. If the site introduces a different collection method, the notice should explain that activity before visitors rely on it. Revisit this page when using a new feature or raising a privacy question. For the role of the site and the limits of its general information, see the about page and terms of use.

Questions you may have

Does searching the guide library submit a medical enquiry?

No. The search filters the guides displayed in your browser. It is not a patient form or clinical messaging tool. Use general topic words and contact an appropriate professional separately for questions about individual care.

Does deleting a chat remove every copy of my information?

Do not assume so. Information can exist in the recipient’s records or in systems governed by that recipient’s policies. Ask the organisation holding the information about the scope of any deletion request and consult the messaging service’s current account guidance.

Sources and further reading

Information updated: 18 September 2026. This page explains the website’s published information and enquiry approach. For a question about this website, use the contact route. Ask an external service or clinic about its own terms and practices.